Effective Date: January 1, 2026
By accessing this website or requesting services from Liberty Hacienda Heights Tree Services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or engage our services. We reserve the right to update these terms at any time, and your continued use of our website or services after updates are posted constitutes acceptance of the revised terms.
Liberty Hacienda Heights Tree Services provides residential and commercial tree services including tree removal, tree trimming, tree pruning, stump grinding, stump removal, land clearing, emergency tree service, and commercial tree service in Hacienda Heights, CA and surrounding communities. All services are subject to a written or verbal agreement between the customer and Liberty Hacienda Heights Tree Services prior to work beginning.
All estimates are provided free of charge and without obligation. A written or confirmed verbal quote is valid for 30 days from the date issued unless otherwise stated. Final pricing may differ from an estimate if conditions discovered during the job - such as hidden decay, unexpected root extent, or access difficulties - are materially different from what was assessed at the time of the estimate. Any change in scope will be communicated to the customer before additional work proceeds. We do not begin work without customer authorization.
Appointments are scheduled by mutual agreement. We ask for at least 24 hours notice if you need to cancel or reschedule. We reserve the right to reschedule jobs in the event of unsafe weather conditions, equipment issues, or other circumstances beyond our control. We will notify you as promptly as possible if a rescheduling is necessary. Deposits, if required, are non-refundable if a job is cancelled by the customer with less than 24 hours notice, except where the cancellation is due to circumstances beyond your control.
Payment is due upon completion of the work unless a different schedule has been agreed in writing. We accept cash, check, and major credit cards. For larger jobs, we may request a deposit before scheduling. Invoices not paid within 30 days of the completion date may be subject to a late fee. Returned checks may be subject to a returned-check fee. If payment is not received and no arrangement is made, we reserve the right to pursue collection through appropriate legal channels.
Before work begins, the customer is responsible for:
Liberty Hacienda Heights Tree Services carries general liability insurance and workers' compensation coverage. In the event of damage to your property caused by our crew during the normal course of a job, we will work with you and our insurance carrier to address the issue. However, our liability is limited to the direct cost of repairing or replacing what was damaged. We are not liable for indirect, incidental, or consequential damages, including loss of use, loss of income, or costs arising from pre-existing conditions on the property that were not disclosed before work began.
We stand behind the quality of our work. If you are not satisfied with how a job was completed, contact us within 5 business days and we will return to address the concern at no additional charge, provided the concern falls within the original scope of work. We do not warrant the health or survival of trees that are pruned, trimmed, or treated, as tree response to care depends on factors outside our control including soil conditions, irrigation, disease, and weather. Information provided on our website is for general reference only and does not constitute professional arboricultural advice for your specific situation.
The content on this website - including text, images, and descriptions - is provided for informational purposes only. You may not reproduce, redistribute, or use our website content for commercial purposes without our written permission. We make reasonable efforts to keep information on this website accurate and current, but we do not warrant that all content is free of errors. Pricing, availability, and service areas are subject to change.
If a dispute arises from our services or these terms, we encourage you to contact us first so we can resolve it directly. Most concerns can be addressed through a direct conversation. If a dispute cannot be resolved informally, both parties agree to pursue resolution through mediation before resorting to litigation. Any legal proceedings that do proceed will be conducted in the applicable courts of California.
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law provisions. Any legal action arising from these terms or from services provided by Liberty Hacienda Heights Tree Services must be filed in the appropriate courts located in California.
We reserve the right to update or modify these Terms and Conditions at any time. When changes are made, we will update the effective date at the top of this page. Your continued use of our website or services after changes are posted means you accept the updated terms. We recommend reviewing this page periodically.
Questions about these terms can be directed to:
Liberty Hacienda Heights Tree Services
15923 La Floresta Dr
Hacienda Heights, CA 91745